AI case study

Magdalen Medical PracticeClinical documentation

Post-visit dictation delayed doctors and kept secretaries typing. Now, AI drafts notes during visits, freeing staff for complex reports.

Published

Key results

Saved per Long Consult
10-15 mins
Clinical Session Added
+1
Secretary Role Absorbed
1

Result highlights

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Where AI sits in the process

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The story

Context

A nine-partner NHS general practice serving nearly 15,000 patients operates entirely on a partnership model with no salaried doctors or locums.

Challenge

Clinicians spent up to 15 extra minutes after difficult consultations writing notes and dictating referral letters. This administrative burden caused...

Solution
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Quotes

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The company

Magdalen Medical Practice logo

Magdalen Medical Practice

magdalenmedical.nhs.uk

NHS general practitioner surgery providing primary healthcare services in Norwich.

IndustryHealthcare Providers
LocationNorwich, United Kingdom
Employees11-50

The vendor

AI-powered virtual care platform for healthcare providers and patients.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2021

Use case

Magdalen Medical Practice's Clinical documentation is part of this use case:

Clinical Documentation
108 case studies(-18% YoY)
Proven impact?
Average
4.1Typical
4.1Typicalwithin Healthcare Providers
4.1Typicalwithin Operations

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