AI case study

Harley Street HearingClinical documentation

Back-to-back clinics delayed complex notes for days. Now, an ambient AI scribe instantly structures reports, keeping clinicians focused.

Published

Key results

Weekly Admin Time
~30 mins
vs 2-3 hours
After-Hours Paperwork
0

Result highlights

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Where AI sits in the process

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The story

Context

A specialist London audiology clinic conducts emotionally complex appointments, ranging from standard hearing tests to three-hour vestibular assessments and tinnitus therapy.

Challenge

Clinicians faced large volumes of patient narrative that were difficult to document in real time without disrupting patient connection. Back-to-back...

Solution
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The company

Harley Street Hearing logo

Harley Street Hearing

harleysthearing.co.uk

Audiology clinic providing hearing tests, hearing aids, and custom ear protection.

IndustryHealthcare Providers
LocationLondon, United Kingdom
Employees11-50
Founded2004

The vendor

AI-powered virtual care platform for healthcare providers and patients.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2021

Use case

Harley Street Hearing's Clinical documentation is part of this use case:

Clinical Documentation
101 case studies(-14% YoY)
Proven impact?
Average
4.2Typical
4.2Typicalwithin Healthcare Providers
4.2Typicalwithin Operations

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