Real Estate & Construction|Sales

Lennar
Sales lead engagement

Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.

PublishedDec 29, 2025|1 month ago

Key results

Monthly Workflows
1.1M
Leads Handled
30%
Annual Appointments
12k

Result highlights

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The story

A homebuilder operating across 30 states receives tens of thousands of weekly leads while managing 50 divisions with distinct tools and processes.

Nearly 30% of inquiries arrive after business hours when staff cannot respond, risking lost opportunities with motivated buyers. Sales teams also...

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Quotes

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The company

Residential homebuilder and developer constructing master-planned communities.

IndustryReal Estate & Construction
LocationMiami, FL, USA
Employees10K-50K
Founded1954

Scope & timeline

  • 6 weeks from idea to launch
  • >50% daily associate adoption

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