Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A homebuilder operating across 30 states receives tens of thousands of weekly leads while managing 50 divisions with distinct tools and processes.
Nearly 30% of inquiries arrive after business hours when staff cannot respond, risking lost opportunities with motivated buyers. Sales teams also...
“We’re committed to evolving and getting more efficient. There’s a fundamental shortage of attainable homes in this country and we have a responsibility to help however we can.”
Residential homebuilder and developer constructing master-planned communities.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Lennar's Sales lead engagement is part of this use case:
Related implementations across industries and use cases
Agents manually tracked fragmented lead data. Now, AI guides physical tours, answers questions, and syncs directly to the CRM.
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Standalone tour apps caused prospect drop-off. Now, browser-based AI provides real-time wayfinding and instant Q&A across 100+ properties.
Constant inquiries and poor routing kept agents stuck at desks. Now, AI fields 24/7 messages and maps efficient tours to cut travel time.
Friday inquiries sat until Monday; prospects had moved on. AI now responds in seconds, and agents return to a calendar of confirmed tours.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A homebuilder operating across 30 states receives tens of thousands of weekly leads while managing 50 divisions with distinct tools and processes.
Nearly 30% of inquiries arrive after business hours when staff cannot respond, risking lost opportunities with motivated buyers. Sales teams also...
“We’re committed to evolving and getting more efficient. There’s a fundamental shortage of attainable homes in this country and we have a responsibility to help however we can.”
Residential homebuilder and developer constructing master-planned communities.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Lennar's Sales lead engagement is part of this use case:
Related implementations across industries and use cases
Agents manually tracked fragmented lead data. Now, AI guides physical tours, answers questions, and syncs directly to the CRM.
Manual checks bottlenecked 4,500 leads/month. AI now qualifies buyers 24/7, capturing €70m in business that used to slip away.
Standalone tour apps caused prospect drop-off. Now, browser-based AI provides real-time wayfinding and instant Q&A across 100+ properties.
Constant inquiries and poor routing kept agents stuck at desks. Now, AI fields 24/7 messages and maps efficient tours to cut travel time.
Friday inquiries sat until Monday; prospects had moved on. AI now responds in seconds, and agents return to a calendar of confirmed tours.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Shifting to B2B sales exposed disconnected workflows and anecdotal forecasts. Now, AI analyzes interactions to surface deal intelligence.