Key results
The company
LearnUpon
learnupon.comCloud-based learning management system for corporate and extended enterprise training.
Result highlights
- 75% improvement in forecast accuracy
- Forecast error margin reduced from 20-25% to 5-10%
- 10x greater call preparedness vs manual notes
The story
A learning management system provider helping businesses deliver and track training programs for employees and customers.
Leadership relied on manual spreadsheets for projections, resulting in forecast error margins of 20-25% due to fragmented and outdated data. Account executives spent at least 45 minutes per cycle manually extracting information from Salesforce to triangulate their numbers.
The organization centralized its forecasting workflow within Gong's Revenue AI platform, replacing spreadsheets with real-time deal inspection and engagement scoring. Managers utilize AI-generated call summaries to validate pipeline legitimacy and prepare for coaching sessions. The system aggregates win/loss data to identify key performance indicators without requiring staff to manually compile data.
Quotes
“We’re a Gong customer and we absolutely couldn’t live without them!”