AI case study

Kimberly-ClarkKnowledge search

Plant workers dug through scattered systems for best practices — inconsistent site to site. AI agents now surface answers on demand.

Published

Key results

Productivity Increase
40–50%

Result highlights

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The story

Context

A global consumer packaged goods manufacturer with a distributed manufacturing network, midway through a five-year, $3 billion initiative to simplify operations and scale automation.

Challenge

Employees across the manufacturing network depended on institutional knowledge and historical operating data for everyday decisions, but accessing...

Solution
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Quotes

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Also reported by

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The company

Kimberly-Clark logo

Kimberly-Clark

kimberly-clark.com

Manufacturer of personal care, hygiene, and household paper products.

IndustryConsumer Products
LocationIrving, TX, USA
Employees10K-50K
Founded1872

The vendor

ROLE IN THIS CASE STUDY

Provided its unified global procurement software platform to help Kimberly-Clark streamline spend and optimize working capital.

IndustrySoftware & Platforms
LocationSan Mateo, CA, USA
Employees1K-5K
Founded2006

Use case

Kimberly-Clark's Knowledge search is part of this use case:

Enterprise Search
271 case studies(-17% YoY)
Proven impact?
Average
2.6Below average
2.6Below averagewithin Consumer Products
2.6Below averagewithin Operations

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271 AI case studies in Enterprise Search

120 AI case studies in Consumer Products

317 AI case studies in Operations