AI case study

Carlsberg GroupKnowledge base search

10,000 supply chain workers spent half an hour manually searching compliance libraries. Now, an AI assistant finds answers instantly.

Published|2 months ago

Key results

Query Time Reduction
~99%

Result highlights

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The story

Context

One of the world's leading brewery groups operates across more than 150 markets with over 37,000 employees and a massive supply chain network of 10,000 workers.

Challenge

Supply chain workers needed to access critical compliance documentation and training materials, such as retrieving up to 4,000 operational standards...

Solution
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Scope & timeline

  • 2-day development time for AI assistant
  • >90% user engagement rate during testing

Quotes

The company

Carlsberg Group logo

Carlsberg Group

carlsberggroup.com

Global brewery and beverage company with a portfolio of international beer brands.

IndustryConsumer Products
LocationCopenhagen, Denmark
Employees10K-50K
Founded1847

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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