Surging texts buried urgent cases. Swahili-trained AI answers 70% of queries, freeing nurses to focus on high-risk symptoms.
A non-profit healthcare organization partners with African governments to provide SMS-based maternal health support to mothers who often live hours from the nearest clinic.
A planned one-way notification service evolved into a two-way dialogue, overwhelming a manual help desk that could not scale to handle surging...
“Many people in rural Kenya might live more than 1 hour away from the nearest health facilities. With no access to the internet, they lack ways to get information about issues they experience during pregnancy. PROMPTS is a lifeline that they can reach out to and get reliable, helpful information from.”
Maternal and newborn health solutions for public health systems in Africa.
Cloud computing platform and on-demand infrastructure services.
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Mixed slang and languages stumped standard bots. An AI now rephrases coursework into the emoji-rich tone of a smart friend.
English-centric models ignored local context. Refining 14M records to 100k curated samples trained a culturally accurate French AI.
Agents outnumbered 650:1 couldn't keep pace. Now, a GPT-4 tool helps them diagnose crops from photos in local languages.
Tracking relied on static docs and voicemail. Centralized logs and AI search now coordinate transplants, increasing capacity 4x.
Staff manually searched websites for 30 minutes per report. AI now scours the web to build interview guides in five minutes.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.