AI case study

IWillMental health chatbot

Clinician shortages left 80% of patients untreated. A moderated AI agent now delivers 6-week therapy plans in Hindi.

Published|1 year ago

The story

Context

A leading online mental health provider in India faces a critical treatment gap where 60 to 70 million people need care, yet 80 percent lack access due to severe clinician shortages.

Challenge

Previous attempts to automate support with generic language models lacked the necessary empathy and safety controls for vulnerable patients. The...

Solution
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Scope & timeline

  • SME training completed in 1 day

Quotes

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The company

Online mental health platform providing therapy and corporate wellness programs.

IndustryHealthcare Providers
LocationGurgaon, HR, India
Employees51-250
Founded2017

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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