AI case study

IcertisSales productivity

AI scattered across five tools, burning millions with no tie to outcomes. One layer replaced them—account plans cut from months to a day.

Published

Key results

ROI on Investment
13.5x
Account Plan Initial Output
1 day
vs months
Weekly Time Savings
5+ hours

Result highlights

Unlock 4 result highlights

The story

Context

An AI-native contract management platform serving more than one-third of the Fortune 100, with enterprise customers that often include large parent companies managing dozens of business units.

Challenge

Internal AI had fragmented across Cursor, Figma, Claude, ChatGPT, and more, generating a multi-million-dollar annual spend that function owners...

Solution
Unlock full story

Quotes

Unlock 2 more quotes

The company

AI-powered contract lifecycle management (CLM) platform for global enterprises.

IndustrySoftware & Platforms
LocationBellevue, WA, USA
Employees1K-5K
Founded2009

The vendor

AI-powered enterprise search and assistant platform for workplace knowledge.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2019

Use case

Icertis's Sales productivity is part of this use case:

Enterprise Search
165 case studies(-10% YoY)
Proven impact?
LowModerateVery Strong
3.2Moderate
4.0Moderatewithin Software & Platforms
1.9Lowwithin Sales

Similar Case Studies

Related implementations across industries and use cases

212 AI case studies in Enterprise Search

343 AI case studies in Software & Platforms

219 AI case studies in Sales