Admin tasks held back staff. Using AI to draft emails and summarize meetings, employees cut email processing time by 64%.
An energy group operating across the entire value chain in Greece and Southeast Europe for over five decades, investing in low-carbon solutions like photovoltaics and green hydrogen.
Scaling AI adoption across a diverse workforce proved difficult, as the flexibility of new tools required a fundamental shift in employee mindset....
“We are very interested in what AI has to offer and signed up for early access to Microsoft 365 Copilot as soon as it became available.”
Integrated energy group specializing in oil refining, fuel retail, and renewables.
Helped HELLENiQ ENERGY roll out Copilot and built its HR AI agent HRaklis.
Enterprise software, cloud infrastructure, and consumer electronics platform.
HELLENiQ ENERGY's Employee productivity is part of this use case:
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Admin tasks held back staff. Using AI to draft emails and summarize meetings, employees cut email processing time by 64%.
An energy group operating across the entire value chain in Greece and Southeast Europe for over five decades, investing in low-carbon solutions like photovoltaics and green hydrogen.
Scaling AI adoption across a diverse workforce proved difficult, as the flexibility of new tools required a fundamental shift in employee mindset....
“We are very interested in what AI has to offer and signed up for early access to Microsoft 365 Copilot as soon as it became available.”
Integrated energy group specializing in oil refining, fuel retail, and renewables.
Helped HELLENiQ ENERGY roll out Copilot and built its HR AI agent HRaklis.
Enterprise software, cloud infrastructure, and consumer electronics platform.
HELLENiQ ENERGY's Employee productivity is part of this use case:
Related implementations across industries and use cases
Experts were bottlenecked by repetitive questions. Now, employees build custom agents to retrieve answers and free up specialists.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Four separate portals slowed resolution for 50,000 staff. A GenAI agent in Teams now resolves queries instantly in 17 languages.
Consultants sacrificed client focus to transcribe notes. Copilot now handles summaries and drafts, saving 50% of users 1-2 hrs/week.
Manual maintenance reports and routine purchases bottlenecked staff. AI agents now accurately classify faults and recommend suppliers.
Manual call notes burdened agents, while managers struggled to track promises. Now, AI copilots automate summaries and verify commitments.
Managers once manually reviewed up to 84 recordings to find information. Now, AI instantly generates summaries and automated scorecards.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.