AI case study

FinnetOffice productivity

Rapid growth buried staff in admin; employees had already turned to ungoverned AI. Weeks of controls, then Copilot replaced shadow use.

Published

Key results

Daily Time Savings
1–3 hours

Result highlights

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The story

Context

A São Paulo-based provider of payment and financial integration services for large enterprises and financial institutions in Brazil, with a workforce stretched thin by rapid growth.

Challenge

Rapid expansion multiplied the administrative workload faster than the company could scale, leaving employees buried in tasks that required effort...

Solution
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Scope & timeline

  • 95.3% adoption rate for Copilot Business

Quotes

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The company

Financial integration and accounts automation platform.

IndustryFinancial Services
LocationSão Paulo, SP, Brazil
Employees51-250
Founded2003

The implementation partner

Role in this case study

Helped Finnet evaluate multiple generative AI models to find the right fit

IndustryTechnology
LocationCascavel, PR, Brazil
Employees11-50
Founded2013

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Finnet's Office productivity is part of this use case:

Workplace AI
182 case studies(+28% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
5.3Strongwithin Financial Services
3.9Moderatewithin Knowledge Management

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