AI case study

EmplifiSales development

High-intent buyers in APAC and ANZ arrived to silence—no local SDR, no follow-up. An AI agent now works every lead, every time zone.

Published|today

Key results

YoY Revenue Growth
10x
Headcount Reduction
20%
Pipeline Increase
150%

Result highlights

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The story

Context

A customer engagement platform for social media, commerce, and care, supporting 20,000+ brands across 75+ countries.

Challenge

Strong inbound demand was difficult to convert at scale: the SDR team lacked consistent coverage across key regions including APAC, Brazil, and ANZ,...

Solution
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The company

Emplifi logo

Emplifi

emplifi.io

Unified social media management platform for marketing, commerce, and customer care.

IndustrySoftware & Platforms
LocationColumbus, OH, USA
Employees251-1K
Founded2021

The vendor

Qualified logo

Qualified

qualified.com

AI-powered pipeline generation platform for inbound sales and conversational marketing.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees251-1K
Founded2018

Use case

Emplifi's Sales development is part of this use case:

Lead Qualification
24 case studies(0% YoY)
Proven impact?
LowModerateVery Strong
12.3Very strong
16.3Very strongwithin Software & Platforms
11.3Very strongwithin Sales

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