Surging, multilingual emails overwhelmed a global team. Copilot now translates and drafts replies, cutting response times by two-thirds.
A marine electronics and technology integrator operates offices in 16 countries to support fleets and assets worldwide.
A multinational workforce struggled to manage surging email volumes and language barriers, resulting in customer response times of up to 24 hours....
“We’ve seen the greatest benefit of using Microsoft 365 Copilot in Microsoft Teams. It’s taking notes, it’s keeping track of what everyone says in a meeting, it’s identifying action items.”
Marine electronics and communication systems for maritime, defense, and energy sectors.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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