Torn between phones and patients, staff missed 30% of calls. Now, AI handles scheduling and routes tasks, freeing them for in-person care.
A fast-growing dermatology practice operating across seven locations with 19 providers, seeing 64,000 patients annually while experiencing double-digit year-over-year growth.
Rapid expansion and surging call volume overwhelmed staff, who were torn between helping in-person patients and answering phones. The practice lacked...
“A typical morning for us was one word: chaotic. As our practices were growing — we saw 64,000 patients last year — we couldn't keep up with the demand.”
Medical and cosmetic dermatology practice serving New Hampshire and Massachusetts.
AI automation platform for housing and healthcare communication workflows.
Related implementations across industries and use cases
Solo front desk staff juggled check-ins and thousands of calls. Now, an AI manages 24/7 scheduling directly in the EHR.
Call surges kept 50+ staff tethered to phones. Now, an AI assistant handles routine intake, freeing the team for complex clinical support.
Four-minute scheduling calls consumed hours of medical assistant time. Now, voice AI paced for seniors handles reminders and bookings.
Solo front desk staff juggled check-ins and thousands of calls. Now, an AI manages 24/7 scheduling directly in the EHR.
Call surges kept 50+ staff tethered to phones. Now, an AI assistant handles routine intake, freeing the team for complex clinical support.
Manual scheduling took 3 days, slowing hiring. An AI agent now screens and books interviews in 29 minutes, doubling scheduled volume.
Clinicians spent evenings buried in manual notes. AI now generates charts from audio, scaling from primary care to oncology.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
Torn between phones and patients, staff missed 30% of calls. Now, AI handles scheduling and routes tasks, freeing them for in-person care.
A fast-growing dermatology practice operating across seven locations with 19 providers, seeing 64,000 patients annually while experiencing double-digit year-over-year growth.
Rapid expansion and surging call volume overwhelmed staff, who were torn between helping in-person patients and answering phones. The practice lacked...
“A typical morning for us was one word: chaotic. As our practices were growing — we saw 64,000 patients last year — we couldn't keep up with the demand.”
Medical and cosmetic dermatology practice serving New Hampshire and Massachusetts.
AI automation platform for housing and healthcare communication workflows.
Related implementations across industries and use cases
Solo front desk staff juggled check-ins and thousands of calls. Now, an AI manages 24/7 scheduling directly in the EHR.
Call surges kept 50+ staff tethered to phones. Now, an AI assistant handles routine intake, freeing the team for complex clinical support.
Four-minute scheduling calls consumed hours of medical assistant time. Now, voice AI paced for seniors handles reminders and bookings.
Solo front desk staff juggled check-ins and thousands of calls. Now, an AI manages 24/7 scheduling directly in the EHR.
Call surges kept 50+ staff tethered to phones. Now, an AI assistant handles routine intake, freeing the team for complex clinical support.
Manual scheduling took 3 days, slowing hiring. An AI agent now screens and books interviews in 29 minutes, doubling scheduled volume.
Clinicians spent evenings buried in manual notes. AI now generates charts from audio, scaling from primary care to oncology.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.