AI case study

Deep TalkConversational data search

Maintenance held back their AI assistant. Now, hybrid search queries clinical studies and chat logs with precision.

Published|1 year ago

The story

Context

A software platform transforming conversational data into business insights for global clients like Pfizer and Mercado Libre, backed by grants from Start-Up Chile and Station F.

Challenge

Clients demanded a conversational interface to query internal knowledge, but the existing open-source database was too cumbersome to maintain at...

Solution
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Scope & timeline

  • ~3 weeks saved on initial engineering setup
  • ~2 days/month saved on ongoing maintenance

Quotes

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The company

Deep Talk logo

Deep Talk

deep-talk.ai

AI platform for analyzing unstructured text and customer conversations.

IndustrySoftware & Platforms
LocationMadrid, Spain
Employees11-50
Founded2020

The AI provider

Managed vector database for AI search, retrieval, and recommendation systems.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees251-1K
Founded2019

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