AI case study

ConnectWiseBrand communication

Staff couldn't navigate a 20,000-word style guide. Now, the platform flags terms in real time, saving 30 minutes daily.

Published|7 months ago

Key results

Daily Time Savings
30 mins
Style Guide Engagement
95%
Quality Improvement
75%

Result highlights

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The story

Context

A software company serving IT service providers and cybersecurity teams requires precise communication standards across marketing, sales, and education functions for a highly technical audience.

Challenge

A comprehensive 20,000-word internal style guide became too cumbersome for employees to apply during daily workflows. Teams struggled to translate...

Solution
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Quotes

“Grammarly has helped to save me time, create clearer messaging, and drastically reduced the back-and-forth needed to ensure the copy I produce is aligned with the ConnectWise brand.”

– Jamie Tarrou, ConnectWise Partner Program team, ConnectWise
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The company

ConnectWise logo

ConnectWise

connectwise.com

MSP platform for business automation, remote monitoring, and cybersecurity.

IndustrySoftware & Platforms
LocationTampa, FL, USA
Employees1K-5K
Founded1982

The vendor

Grammarly logo

Grammarly

www.grammarly.com

AI-powered writing assistant for personal and professional communication.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1K-5K
Founded2009

Use case

ConnectWise's Brand communication is part of this use case:

Workplace AI
162 case studies(+42% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
4.1Moderatewithin Software & Platforms
2.4Lowwithin Marketing
View 162 case studies for workplace aiExplore workplace ai clusters

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