AI case study

Compass GroupHigh-volume hiring

Manual screening for 160K hires bottlenecked 20 recruiters. Now, an AI agent screens candidates via text and fills managers' calendars.

Published

Key results

Time to Apply
<3 mins
Recruiter-to-Hire Ratio
1:8,000
Conversion Increase
600%

Result highlights

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The story

Context

One of the world's largest employers in contract foodservice, with 550,000+ employees serving 5.5 billion meals annually and a US operation that hires over 160,000 entry-level workers each year.

Challenge

A team of just 20 recruiters managed 13,000 to 17,000 active job postings simultaneously, manually handling screening and interview scheduling for...

Solution
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The company

Compass Group logo

Compass Group

compass-group.com

Multinational contract foodservice and support services provider.

IndustryTravel & Tourism
LocationChertsey, Surrey, United Kingdom
Employees100K+
Founded1941

The implementation partner

Paradox logo

Paradox

paradox.ai
Role in this case study

Built and managed the conversational career site and provided the AI agent for Compass Group.

IndustrySoftware & Platforms
LocationScottsdale, AZ, USA
Employees251-1K
Founded2016

The vendor

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

Use case

Compass Group's High-volume hiring is part of this use case:

Talent Acquisition
61 case studies(+159% YoY)
Proven impact?
LowModerateVery Strong
3.7Moderate
5.2Strongwithin Travel & Tourism
3.9Moderatewithin HR

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