Technology|Product Engineering

Cognizant
Quality assurance audits

Auditors spent six hours manually preparing each review. Models now validate evidence, freeing experts to focus on analysis.

PublishedNov 18, 2025|2 months ago

Key results

Assessment Prep Time
1 hour
vs up to 6 hours
NPS Increase
20 points

Result highlights

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The story

A global technology consultancy managing 18,000 active projects faced the complexity of maintaining consistent engineering quality audits across a massive distributed workforce.

Expert auditors spent up to six hours manually preparing for each quality assessment, limiting their capacity for high-value analysis. This manual...

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Quotes

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The company

Cognizant logo

Cognizant

cognizant.com

IT services, consulting, and digital transformation for global enterprises.

IndustryTechnology
LocationTeaneck, NJ, USA
Employees100K+
Founded1994

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