AI case study

CDWWorkplace assistance

Mundane tasks sapped mental focus. Copilot now automates notes and search for 10,000 staff, freeing them to be fully present for clients.

Published|1 year ago

Key results

Users Reporting Quality Gains
88%
Users Reporting Productivity
85%
Users Reporting Less Effort
80%

Result highlights

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The story

Context

A multi-brand technology solutions provider with over 15,000 employees serving customers across the United States, United Kingdom, and Canada.

Challenge

As generative AI tools proliferated, the company needed firsthand experience to credibly advise clients on their own adoption strategies. Internally,...

Solution
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Scope & timeline

  • 10,000 employees equipped with Copilot

Quotes

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The company

IT infrastructure, software, and managed services for business and government.

IndustryTechnology
LocationVernon Hills, IL, USA
Employees10K-50K
Founded1984

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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