AI case study

Cashfree PaymentsMerchant onboarding

A 130% signup surge bottlenecked manual approvals for 24 hours. AI now crawls sites for risk, cutting onboarding to just 10 minutes.

Published|6 months ago

Key results

Faster Resolution
70%
Onboarding Time
10 mins
vs 24 hours
Faster Resolution
70%

Result highlights

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The story

Context

A payment solutions provider processing $80 billion annually for over 800,000 businesses, with merchant signups recently surging by 130%.

Challenge

Manual compliance checks delayed merchant approvals by up to 24 hours, while an initial self-hosted AI attempt struggled with high GPU costs and...

Solution
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Scope & timeline

  • AI projects launched in weeks vs months
  • AI projects launched in weeks vs months

Quotes

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The company

Cashfree Payments logo

Cashfree Payments

cashfree.com

Payment gateway and banking platform for merchant collections and payouts in India.

IndustryFinancial Services
LocationBengaluru, KA, India
Employees1K-5K
Founded2015

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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