Software & Platforms|Product Engineering

Adobe
Internal developer support

Engineers wasted time hunting across fragmented systems. An AI assistant now synthesizes answers instantly, bypassing support tickets.

PublishedDec 1, 2025|2 months ago

The story

A global software leader with an engineering organization of over 14,000 developers building complex digital experience platforms.

Engineering teams wasted significant time manually searching for technical answers across fragmented internal systems. This lack of centralized...

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The company

Adobe logo

Adobe

adobe.com

Creative, marketing, and document management software for individuals and enterprises.

IndustrySoftware & Platforms
LocationSan Jose, CA, USA
Employees10K-50K
Founded1982

Scope & timeline

  • 12 million monthly users of Acrobat AI features
  • 14,000+ developers served by AI assistant

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