AI case study

2X SolutionsCompliance transcription

Post-call processing left hours between 'stop calling' and the system acting. Now suppression fires mid-sentence, in under two seconds.

Published

Key results

Calls Processed
7.3M+
Transcription Turnaround
<2 secs
Abandonment Rate
<2%

Result highlights

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The story

Context

A voice infrastructure platform powering automated outbound calling programs for regulated industries, where every consumer interaction must be provable, auditable, and legally enforceable under TCPA federal law.

Challenge

For regulated outbound calling, transcription errors that are merely inconvenient for most companies carry direct legal exposure: a missed opt-out...

Solution
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Quotes

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The company

2X Solutions logo

2X Solutions

2xsolutions.ai

Voice AI platform for automated lead qualification and phone outreach.

IndustrySoftware & Platforms
Location1990 S. Bundy Dr, 90025, Los Angeles, California, United States
Employees1-10

The vendor

Deepgram logo

Deepgram

deepgram.com

Voice AI platform for speech-to-text, text-to-speech, and conversational agents.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2015

Use case

2X Solutions's Compliance transcription is part of this use case:

Audio Transcription & Summarization
26 case studies(+36% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
4.1Moderatewithin Software & Platforms
3.7Moderatewithin Product Engineering

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