Fragmented systems bottlenecked growth. AI now aids learning, speeds up coding, and automates vendor onboarding in one click.
South Asia’s leading online higher education platform serves a global community of over 3 million learners across 100 countries through partnerships with 300 universities.
Rapid growth resulted in a fragmented infrastructure where reliance on multiple disconnected tools created operational complexities. Managing...
“As a fast-growing enterprise, our priority is to build an integrated IT ecosystem that optimizes costs while achieving economies of scale. After a thorough evaluation, we chose Microsoft for its capability to provide a unified, scalable, and security-driven platform that aligns perfectly with our business needs.”
Edtech platform for professional online higher education and degree programs.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Facilitated upGrad's cloud migration and supported the implementation of LLMs and M365 Copilot.
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Grading loads left students unsupported at 2 AM. Custom AI tutors now guide coding 24/7 and automate admin, freeing faculty to mentor.
Engineers relied on fragmented spreadsheets and manual reviews to test AI. Now, an automated framework continuously validates models.
Staff waited 24 hours for answers scattered across wikis. An AI agent now resolves queries in under 30 seconds.
Filming and editing took months. Teams now bypass the camera, using AI avatars to generate and localize content in hours.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Writing case notes consumed support staff. GenAI now drafts summaries instantly, saving IT and HR nearly 10 hours of work every day.
Fragmented systems bottlenecked growth. AI now aids learning, speeds up coding, and automates vendor onboarding in one click.
South Asia’s leading online higher education platform serves a global community of over 3 million learners across 100 countries through partnerships with 300 universities.
Rapid growth resulted in a fragmented infrastructure where reliance on multiple disconnected tools created operational complexities. Managing...
“As a fast-growing enterprise, our priority is to build an integrated IT ecosystem that optimizes costs while achieving economies of scale. After a thorough evaluation, we chose Microsoft for its capability to provide a unified, scalable, and security-driven platform that aligns perfectly with our business needs.”
Edtech platform for professional online higher education and degree programs.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Facilitated upGrad's cloud migration and supported the implementation of LLMs and M365 Copilot.
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Grading loads left students unsupported at 2 AM. Custom AI tutors now guide coding 24/7 and automate admin, freeing faculty to mentor.
Engineers relied on fragmented spreadsheets and manual reviews to test AI. Now, an automated framework continuously validates models.
Staff waited 24 hours for answers scattered across wikis. An AI agent now resolves queries in under 30 seconds.
Filming and editing took months. Teams now bypass the camera, using AI avatars to generate and localize content in hours.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Writing case notes consumed support staff. GenAI now drafts summaries instantly, saving IT and HR nearly 10 hours of work every day.