Fragmented systems bottlenecked growth. AI now aids learning, speeds up coding, and automates vendor onboarding in one click.
South Asia’s leading online higher education platform serves a global community of over 3 million learners across 100 countries through partnerships with 300 universities.
Rapid growth resulted in a fragmented infrastructure where reliance on multiple disconnected tools created operational complexities. Managing...
“As a fast-growing enterprise, our priority is to build an integrated IT ecosystem that optimizes costs while achieving economies of scale. After a thorough evaluation, we chose Microsoft for its capability to provide a unified, scalable, and security-driven platform that aligns perfectly with our business needs.”
Edtech platform for professional online higher education and degree programs.
Facilitated upGrad's cloud migration and supported the implementation of LLMs and M365 Copilot.
Enterprise software, cloud infrastructure, and consumer electronics platform.
upGrad's Interactive learning tools is part of this use case:
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Grading 20 handwritten essays took three hours. Now, AI drafts personalized feedback in minutes for educators to review and refine.
Video localization was too costly to scale. AI now clones voices and lip-syncs lectures, preserving tone without manual reshoots.
Consultative selling couldn't scale. AI now tags thousands of meeting recordings to targeted skills so managers can actively coach.
Working students lacked after-hours support. Now, AI agents resolve routine 24/7 queries, freeing staff to proactively guide enrollments.
AI scaling fast with no visibility into model costs or performance. Teams now catch runaway spend and failing models before deliveries slip.
Misclassified tickets drove needless escalations. Now, an AI agent auto-routes cases and surfaces 1-click resolutions for support teams.
Fragmented systems bottlenecked growth. AI now aids learning, speeds up coding, and automates vendor onboarding in one click.
South Asia’s leading online higher education platform serves a global community of over 3 million learners across 100 countries through partnerships with 300 universities.
Rapid growth resulted in a fragmented infrastructure where reliance on multiple disconnected tools created operational complexities. Managing...
“As a fast-growing enterprise, our priority is to build an integrated IT ecosystem that optimizes costs while achieving economies of scale. After a thorough evaluation, we chose Microsoft for its capability to provide a unified, scalable, and security-driven platform that aligns perfectly with our business needs.”
Edtech platform for professional online higher education and degree programs.
Facilitated upGrad's cloud migration and supported the implementation of LLMs and M365 Copilot.
Enterprise software, cloud infrastructure, and consumer electronics platform.
upGrad's Interactive learning tools is part of this use case:
Related implementations across industries and use cases
Drafting routine announcements took staff 30 minutes. Now, staff use a custom Copilot Agent to generate high-quality drafts in minutes.
Grading 20 handwritten essays took three hours. Now, AI drafts personalized feedback in minutes for educators to review and refine.
Video localization was too costly to scale. AI now clones voices and lip-syncs lectures, preserving tone without manual reshoots.
Consultative selling couldn't scale. AI now tags thousands of meeting recordings to targeted skills so managers can actively coach.
Working students lacked after-hours support. Now, AI agents resolve routine 24/7 queries, freeing staff to proactively guide enrollments.
AI scaling fast with no visibility into model costs or performance. Teams now catch runaway spend and failing models before deliveries slip.
Misclassified tickets drove needless escalations. Now, an AI agent auto-routes cases and surfaces 1-click resolutions for support teams.