Concierge reps juggled admin while driving. Now, they dictate notes for agents to auto-log deals and schedule pickups instantly.
The world's largest online marketplace for authenticated luxury resale relies on a network of mobile representatives to evaluate and consign high-value items like jewelry and handbags.
Representatives struggled to balance relationship building with administrative burdens, often managing logistics and manual data entry while driving...
“Our Sales team is the foundation of The RealReal consignment process, sourcing luxury items from our millions of members across the country. We're excited to integrate Agentforce so that our team can focus on building relationships and offering the very best consignor experience, while the technology expedites scheduling and shipping logistics.”
Online marketplace for authenticated luxury consignment and resale.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
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