Ad hoc queries bottlenecked specialists for days. Staff now ask questions in Teams and get sales data in seconds.
The UK's leading roadside assistance provider serves 14 million members with a data landscape previously fragmented across multiple tools and external sources.
A small team of data specialists became a bottleneck, often taking days to manually resolve routine ad hoc queries about sales performance and...
“Our data specialists were overwhelmed with ad hoc requests. AI/BI Genie now enables colleagues across trading, product and acquisition to access data in seconds instead of hours or days, freeing specialists for deeper insights and predictive outputs.”
The AA's Self-service analytics is part of this use case:
Roadside assistance, vehicle insurance, and motoring services provider.
Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.
Related implementations across industries and use cases
Basic queries sat in a three-day queue. Now, staff ask the AI in natural language for instant answers without knowing SQL.
Checking market share meant waiting for reports. Now, managers ask a Teams AI bot for instant, governed answers.
Analyzing 10TB of weekly telemetry took IT specialists days. Now, engineers ask AI in natural language to instantly retrieve charts.
Basic queries sat in a three-day queue. Now, staff ask the AI in natural language for instant answers without knowing SQL.
Checking market share meant waiting for reports. Now, managers ask a Teams AI bot for instant, governed answers.
Conflicting rules across 3,000 services blocked qualified drivers. AI now traverses a graph to validate dependencies in milliseconds.
Sourcing native speakers for 14 markets was costly. Now, AI handles 40% of routine queries and translates live for a central English team.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
Ad hoc queries bottlenecked specialists for days. Staff now ask questions in Teams and get sales data in seconds.
The UK's leading roadside assistance provider serves 14 million members with a data landscape previously fragmented across multiple tools and external sources.
A small team of data specialists became a bottleneck, often taking days to manually resolve routine ad hoc queries about sales performance and...
“Our data specialists were overwhelmed with ad hoc requests. AI/BI Genie now enables colleagues across trading, product and acquisition to access data in seconds instead of hours or days, freeing specialists for deeper insights and predictive outputs.”
The AA's Self-service analytics is part of this use case:
Roadside assistance, vehicle insurance, and motoring services provider.
Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.
Related implementations across industries and use cases
Basic queries sat in a three-day queue. Now, staff ask the AI in natural language for instant answers without knowing SQL.
Checking market share meant waiting for reports. Now, managers ask a Teams AI bot for instant, governed answers.
Analyzing 10TB of weekly telemetry took IT specialists days. Now, engineers ask AI in natural language to instantly retrieve charts.
Basic queries sat in a three-day queue. Now, staff ask the AI in natural language for instant answers without knowing SQL.
Checking market share meant waiting for reports. Now, managers ask a Teams AI bot for instant, governed answers.
Conflicting rules across 3,000 services blocked qualified drivers. AI now traverses a graph to validate dependencies in milliseconds.
Sourcing native speakers for 14 markets was costly. Now, AI handles 40% of routine queries and translates live for a central English team.
Ad-hoc queries required custom dashboards. Now, specialized agents answer natural language questions with 99.9% accuracy.
Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.