AI case study

TBC BankBusiness analytics

Data scattered across on-prem servers meant one report could take a month. Now 600 staff query the bank's data directly—answers in seconds.

Published

Key results

Analyst Team Reduction
50%
Reduced Deploy Time
2 days
vs 14 weeks
Time to Deep Insights
3 days
vs 18 months of traditional reporting

Result highlights

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The story

Context

The largest banking group in the Caucasus region with nearly 40% market share in Georgia, listed on the London Stock Exchange and operating across retail, corporate, wealth management and MSME banking.

Challenge

Reporting relied on disconnected on-premises SQL servers, with a single analysis taking up to a month as multiple teams worked across fragmented...

Solution
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Scope & timeline

  • 600+ employees regularly using AI-powered Genie
  • Expected 50%+ of HQ staff as daily Genie users

Quotes

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The company

TBC Bank logo

TBC Bank

tbcbank.com

Retail and corporate banking services in Georgia.

IndustryFinancial Services
LocationTbilisi, Georgia
Employees5K-10K
Founded1992

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

TBC Bank's Business analytics is part of this use case:

Data Intelligence
70 case studies(+267% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
4.1Moderatewithin Financial Services
2.9Lowwithin Knowledge Management

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