AI case study

BradescoSelf-service analytics

Analysts couldn't touch the data—every question funneled through engineers, taking hours or weeks. Now they get answers in seconds.

Published

Key results

Time Reduction
>95%
Questions in Month 1
2.5K+

Result highlights

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The story

Context

One of the largest financial institutions in Brazil, managing an open finance ecosystem where 4M+ customers share financial data across banking institutions.

Challenge

Business analysts relied entirely on data engineers to answer even routine open finance questions, from comparing credit card usage across...

Solution
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Scope & timeline

  • User base expanded to 115+ active analysts

Quotes

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The company

Full-service commercial bank providing retail, corporate, and investment banking services.

IndustryFinancial Services
LocationOsasco, SP, Brazil
Employees50K-100K
Founded1943

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

Bradesco's Self-service analytics is part of this use case:

Data Intelligence
76 case studies(+275% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
4.2Moderatewithin Financial Services
2.8Lowwithin Knowledge Management

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