AI case study

SyslaboApplication development

A 30-year-old system spawned shadow IT. Now, AI empowers 60% of staff to build their own tools, cutting prototype creation time by 50%.

Published|4 months ago

The story

Context

A Japan-based IT solutions provider with approximately 100 employees specializing in end-to-end systems integration and responding to rising demand for cloud solutions.

Challenge

A 30-year-old legacy system created data silos between off-the-shelf tools and custom platforms, making it impossible to track sales conversions...

Solution
Unlock full story

Scope & timeline

  • 50% faster app prototype creation
  • ~60% employee adoption of AI agents
  • 2x faster onboarding for App Engine

Quotes

Unlock 9 more quotes

The company

ICT services and custom software development specializing in AWS and ServiceNow.

IndustryTechnology
LocationTokyo, Japan
Employees51-250
Founded1990

The vendor

ServiceNow logo

ServiceNow

servicenow.com

ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.

IndustrySoftware & Platforms
LocationSanta Clara, California, United States
Employees10K-50K
Founded2004

Similar Case Studies

Related implementations across industries and use cases

179 AI case studies in Code Generation

207 AI case studies in Technology

1,437 AI case studies in Product Engineering