AI case study

Synergy OrthopedicsClaims processing

A 10,000-document backlog delayed claims by two months. Now, custom AI extracts insurance data to push clean claims to the EHR.

Published|2 months ago

Key results

MoM Invoice Growth
33%
Daily Patients per Staff
150+

Result highlights

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The story

Context

An orthopedic provider servicing millions of referred patients annually across 500 consignment locations in six states.

Challenge

High patient volume created a 10,000-document backlog, leaving hallways lined with boxes of unscanned paperwork and delaying claims processing by up...

Solution
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Quotes

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The company

Synergy Orthopedics logo

Synergy Orthopedics

synergyortho.com

Orthopedic durable medical equipment and recovery care products provider.

IndustryHealthcare Providers
LocationPlymouth Meeting, PA, USA
Employees51-250
Founded2001

The vendor

AI-powered healthcare operations platform that automates referral management, fax processing, and document intake for medical practices.

IndustrySoftware & Platforms
LocationNew York, NY
Employees51-200
Founded2020

Use case

Synergy Orthopedics's Claims processing is part of this use case:

Data Extraction
122 case studies(+49% YoY)
Proven impact?
LowModerateVery Strong
4.3Moderate
5.7Strongwithin Healthcare Providers
4.8Moderatewithin Operations

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