AI case study

ScribdMetadata generation

250M+ uploads lacked tags, limiting search. AI now auto-generates metadata, cutting churn by 7% and boosting sign-ups by 7%.

Published|10 months ago

Key results

New User Sign-ups
7%
Churn Reduction
7%

Result highlights

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The story

Context

A global digital library hosts over 250 million pieces of content, ranging from user-uploaded research papers and pitch decks to publisher-distributed audiobooks.

Challenge

User-uploaded files often lacked essential details like titles or descriptions, making content impossible to find via keyword search and hurting SEO....

Solution
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Quotes

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The company

Digital library and document sharing platform for academic and professional content.

IndustryMedia
LocationSan Francisco, CA, USA
Employees251-1K
Founded2007

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

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