AI case study

PromptlySoftware development

Fragmented tools slowed release cycles. Now, developers use an AI assistant for instant code reviews before QA, accelerating sprints.

Published|today

The story

Context

A healthcare software-as-a-service provider supplies an all-in-one patient engagement system for specialty medical clinics across the United States, recently doubling its revenue year over year.

Challenge

Rapid growth scattered product documentation and customer data across disparate systems, forcing support specialists to pause live calls while...

Solution
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Scope & timeline

  • ~25% faster development speed
  • 40+ engineers using AI coding assistant
  • 30-40% of engineering code generated by AI

Quotes

The company

Patient engagement and workflow automation platform for medical practices.

IndustrySoftware & Platforms
LocationMidvale, UT, USA
Employees11-50
Founded2018

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

The implementation partner

Role in this case study

Helped Promptly consolidate data into Bedrock and implement AI agents for patient engagement.

IndustrySoftware & Platforms
LocationSanta Clara, CA, USA
Employees251-1K
Founded2011

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