AI case study

Pontificia Universidad Católica de ChileStudent tutoring

Students relied on scattered, ungoverned AI tools. Now, instructors configure secure AI agents tied to validated course materials.

Published

Key results

AI Agents Deployed
194
Avg Session Length
13–23 min
Continued Use Interest
90%

Result highlights

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The story

Context

A Chilean research university where 94% of students were already using AI tools independently, across an institution with no centralized governance, oversight, or pedagogical framework for AI adoption.

Challenge

Without institutional structure, students and faculty gravitated toward unregulated third-party tools, creating fragmented experiences, privacy...

Solution
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Scope & timeline

  • 4,600+ students reached by AI pedagogical agents in pilot

Quotes

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The company

Pontificia Universidad Católica de Chile logo

Pontificia Universidad Católica de Chile

uc.cl

Catholic research university for undergraduate and graduate students.

IndustryEducation & Training
LocationSantiago, Chile
Employees5K-10K
Founded1888

The implementation partner

Role in this case study

Designed, configured, and deployed UC Chile's AyudantIA pedagogical agent platform on Azure

IndustryTechnology
LocationSantiago, RM, Chile
Employees51-250
Founded2011

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Pontificia Universidad Católica de Chile's Student tutoring is part of this use case:

Conversational AI
31 case studies(-18% YoY)
Proven impact?
LowModerateVery Strong
3.1Moderate
2.1Lowwithin Product Engineering

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