AI case study

Puerto Rico Department of EducationLesson planning

Manually personalizing lessons overwhelmed 20,000 educators. Now, teachers use AI to quickly adapt materials for diverse learning needs.

Published|1 month ago

The story

Context

A public education system serving over 230,000 students and 20,000 educators, making it one of the largest in its region.

Challenge

The shift to remote learning exposed the limitations of legacy systems in safeguarding sensitive student records and managing growing IT complexity....

Solution
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Scope & timeline

  • 9,700+ active teachers in Copilot community

Quotes

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The company

Puerto Rico Department of Education logo

Puerto Rico Department of Education

de.pr.gov

Public K-12 school system and educational regulatory agency for Puerto Rico.

IndustryEducation & Training
LocationSan Juan, PR, USA
Employees10K-50K
Founded1900

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

The implementation partner

Newtech Group logo

Newtech Group

newtechgroup.com
Role in this case study

Designed and delivered AI trainings for teachers and managed the Viva Engage Copilot community.

IndustryTechnology
LocationBuenos Aires, Argentina
Employees51-250
Founded1995

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