Simplyhealth
Customer support
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
- Email reply time cut from 12 mins to 1.5 mins
Legacy systems choked on 1,000-page medical files. AI now converts handwritten notes and 1970s scans into structured data.
A life insurance technology company automates underwriting workflows that require processing massive volumes of complex documentation, from medical reports to decades-old scanned PDFs.
About 60% of underwriting cases include documentation averaging 75 pages, with some files extending to 1,000 pages of mixed text and images. A legacy...
“LlamaIndex helped us build a scalable, intelligent ingestion pipeline that understands documents, connects them to context, and keeps improving over time.”
AI-powered underwriting and medical record analysis for life insurance.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
IT tracked just 26% of live events. Now, AI monitors everything and resolves bugs autonomously.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.