AI case study

Hospital Israelita Albert EinsteinEmail management

An overwhelming inbox led to abrasive replies. AI now summarizes threads and softens tone, cutting email time 70%.

Published|8 months ago

Key results

Email Time Reduction
70%
Email Backlog
0

Result highlights

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The story

Context

One of Latin America's most advanced private healthcare institutions serves as a national leader in medical innovation and hosts one of Brazil's largest transplant centers.

Challenge

The Chief Digital Officer struggled with an overwhelming inbox that consumed time needed for strategic tasks, leading to direct replies that...

Solution
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Scope & timeline

  • 2,000 physicians with Copilot access

Quotes

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The company

Hospital Israelita Albert Einstein logo

Hospital Israelita Albert Einstein

einstein.br

Private healthcare system for hospital services, research, and medical education.

IndustryHealthcare Providers
LocationSão Paulo, SP, Brazil
Employees10K-50K
Founded1955

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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