AI case study

Heartland DentalStaff support chatbot

Staff sifted through docs across 40 apps to find answers. Now, an AI agent provides instant guidance, cutting research time to seconds.

Published|6 months ago

Key results

Search Time
5 secs
vs 5 minutes

Result highlights

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The story

Context

The largest dental support organization in the United States, supporting over 3,000 dentists across more than 1,800 practices with terabytes of operational data.

Challenge

Front-line staff manage administrative tasks across 40 different applications, often sifting through pages of lengthy documentation to find...

Solution
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Quotes

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The company

Heartland Dental logo

Heartland Dental

heartland.com

Dental support organization providing administrative services to dental practices.

IndustryHealthcare Providers
LocationEffingham, IL, USA
Employees10K-50K
Founded1997

The vendor

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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