Education & Training|Knowledge Management

Guild
Internal knowledge search

Staff waited 24 hours for answers scattered across wikis. An AI agent now resolves queries in under 30 seconds.

PublishedNov 18, 2025|2 months ago

Key results

Annual Value Created
$33,750
Resolution Time
<30 secs
vs multi-hour requests
Manual QA Reduction
>90%

Result highlights

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The story

A talent development platform partnering with major employers manages a complex learning catalog spanning hundreds of providers and evolving programs.

Critical program data was scattered across dashboards, wikis, and spreadsheets, forcing team members to wait up to 24 hours for answers to internal...

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Quotes

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The company

Workforce development platform providing education benefits and skilling for enterprises.

IndustryEducation & Training
LocationDenver, CO, USA
Employees1K-5K
Founded2015

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