New hires needed four months to master scattered docs. AI now retrieves technical answers instantly to resolve critical city issues.
Latin America’s leading smart city software provider manages critical infrastructure for over 700 municipalities, tracking 10 million assets and 300,000 sensors across two continents.
New agents required three to four months of training to navigate knowledge bases scattered across complex systems and documentation. With over 1,000...
Smart city management software for public lighting and urban infrastructure.
Enterprise database software and cloud infrastructure services.
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Scattered data caused 2-day delays. A unified AI now answers instantly, cutting support costs by 35%.
6M commuters faced bottlenecks and generic support. A localized AI now resolves 2M monthly queries, cutting manual load by 50%.
Data policies blocked collaboration. Federated AI detects signals 10x faster, syncing global observatories without exposing raw data.
Drowning in 80,000 monthly alerts, analysts struggled to secure data. AI now prioritizes threats, cutting response time by 99%.
Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.