New hires needed four months to master scattered docs. AI now retrieves technical answers instantly to resolve critical city issues.
Latin America’s leading smart city software provider manages critical infrastructure for over 700 municipalities, tracking 10 million assets and 300,000 sensors across two continents.
New agents required three to four months of training to navigate knowledge bases scattered across complex systems and documentation. With over 1,000...
Smart city management software for public lighting and urban infrastructure.
Enterprise database software and cloud infrastructure services.
Exati's Customer support is part of this use case:
Related implementations across industries and use cases
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
10,000 monthly billing queries bogged down support. Now, AI delivers instant answers to customers and field sales reps, 24/7.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
New hires needed four months to master scattered docs. AI now retrieves technical answers instantly to resolve critical city issues.
Latin America’s leading smart city software provider manages critical infrastructure for over 700 municipalities, tracking 10 million assets and 300,000 sensors across two continents.
New agents required three to four months of training to navigate knowledge bases scattered across complex systems and documentation. With over 1,000...
Smart city management software for public lighting and urban infrastructure.
Enterprise database software and cloud infrastructure services.
Exati's Customer support is part of this use case:
Related implementations across industries and use cases
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
With just 300 speakers, manual translation couldn't keep pace. AI now drafts text for linguists to refine, doubling daily output.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
10,000 monthly billing queries bogged down support. Now, AI delivers instant answers to customers and field sales reps, 24/7.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.