AI case study

Etihad AirwaysFinance analytics

Data siloed across tools, finance started with one schema and no data. Now non-technical users query 10K food items in 2 minutes.

Published

Key results

Analysis Time
2 mins
vs hours of analysis

Result highlights

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The story

Context

A national carrier managing hundreds of catering suppliers, thousands of fleet contracts, and operations across a global network, with company data historically spread across disparate tools and duplicated in silos.

Challenge

Finance leaders wanted to move beyond static dashboards showing historical data toward understanding why costs moved and what to do next. When a...

Solution
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Scope & timeline

  • 66 users active monthly within ~6 months of launch

The company

Etihad Airways logo

Etihad Airways

etihad.com

Flag carrier airline of the UAE operating passenger and cargo flights.

IndustryTravel & Tourism
LocationAbu Dhabi, United Arab Emirates
Employees10K-50K
Founded2003

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

Etihad Airways's Finance analytics is part of this use case:

Enterprise Search
274 case studies(-21% YoY)
Proven impact?
Average
2.6Below average
2.6Below averagewithin Travel & Tourism

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