Blackhawk Network
Customer support
Scripted bots demanded hours of upkeep. Gen AI now automates order lookups, elevating agents to content strategists.
- 70%+ containment rate via AI automation
A 130% signup surge bottlenecked manual approvals for 24 hours. AI now crawls sites for risk, cutting onboarding to just 10 minutes.
A payment solutions provider processing $80 billion annually for over 800,000 businesses, with merchant signups recently surging by 130%.
Manual compliance checks delayed merchant approvals by up to 24 hours, while an initial self-hosted AI attempt struggled with high GPU costs and...
“High GPU costs, data pipeline management, and debugging were becoming increasingly challenging to keep up with.”
Payment gateway and banking platform for merchant collections and payouts in India.
Cloud computing platform and on-demand infrastructure services.
Related implementations across industries and use cases
Scripted bots demanded hours of upkeep. Gen AI now automates order lookups, elevating agents to content strategists.
Privacy rules bottlenecked AI scaling. A secure internal platform now cuts AML investigation time by days and security resolution by 50%.
Analysts manually reviewed mountains of data for every alert. Now, AI agents summarize and verify facts, boosting efficiency by ~20%.
Analysts manually reviewed mountains of data for every alert. Now, AI agents summarize and verify facts, boosting efficiency by ~20%.
Agents manually checked data across scattered systems. AI now scans unstructured evidence in seconds, boosting fraud detection 6x.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.
A 130% signup surge bottlenecked manual approvals for 24 hours. AI now crawls sites for risk, cutting onboarding to just 10 minutes.
A payment solutions provider processing $80 billion annually for over 800,000 businesses, with merchant signups recently surging by 130%.
Manual compliance checks delayed merchant approvals by up to 24 hours, while an initial self-hosted AI attempt struggled with high GPU costs and...
“High GPU costs, data pipeline management, and debugging were becoming increasingly challenging to keep up with.”
Payment gateway and banking platform for merchant collections and payouts in India.
Cloud computing platform and on-demand infrastructure services.
Related implementations across industries and use cases
Scripted bots demanded hours of upkeep. Gen AI now automates order lookups, elevating agents to content strategists.
Privacy rules bottlenecked AI scaling. A secure internal platform now cuts AML investigation time by days and security resolution by 50%.
Analysts manually reviewed mountains of data for every alert. Now, AI agents summarize and verify facts, boosting efficiency by ~20%.
Analysts manually reviewed mountains of data for every alert. Now, AI agents summarize and verify facts, boosting efficiency by ~20%.
Agents manually checked data across scattered systems. AI now scans unstructured evidence in seconds, boosting fraud detection 6x.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Analyzing 200-page reports took senior reps hours. Now, AI extracts key insights, empowering any sales rep to build tailored client decks.
Manually evaluating high call volumes was slow and inaccurate. Now, AI extracts sentiment so sales teams can refine their outreach.
Manual call evaluations delayed insights by weeks. Now, bots score calls at scale, empowering analysts to synthesize data in hours.