AI case study

Cactus CommunicationsProduct development

Their engineers were propping up overprovisioned LLM clusters instead of shipping. Bedrock took the upkeep; the team got back to building.

Published

Key results

Annual Portfolio Growth
100%+
Net Promoter Score
50-70

Result highlights

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The story

Context

A research services and AI products company with 4,000+ experts, developing writing, discovery, and editorial tools for researchers, publishers, and life science organizations across eight global offices.

Challenge

Building LLM-powered products in-house required running training and inference clusters that needed significant overprovisioning to maintain...

Solution
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Scope & timeline

  • 65% faster idea-to-prototype for AI features
  • 40% increase in daily active users for AI tools
  • ChatPDF accounts for 9-11% of all AI prompts

Quotes

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The company

Cactus Communications logo

Cactus Communications

cactusglobal.com

Scientific communication and technology services for researchers and life sciences.

IndustryMedia
LocationMumbai, MH, India
Employees1K-5K
Founded2002

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Cactus Communications's Product development is part of this use case:

AI Infrastructure
84 case studies(+80% YoY)
Proven impact?
LowModerateVery Strong
3.8Moderate
3.6Moderatewithin Product Engineering

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