Key results
Result highlights
The story
A UK-based home insurer covers over 330,000 properties with the market's largest digital underwriting footprint, aiming to scale to one million homes.
Agents struggled to spot fraud while supporting customers through emotional situations like burglaries, often manually verifying data across multiple...
Quotes
“Agents support customers going through what can be highly emotional situations, such as burglaries or fires. At the same time, they're processing forms, checking data, and copying information across multiple systems — all while keeping an eye out for red flags.”
The company
Avantia Group
avantiagroup.co.ukAI-powered home insurance platform and MGA for non-standard risks.
Scope & timeline
- Production-ready AI platform launched in 3 months