Resources were scattered across outdated sites. An AI chatbot now interprets natural language to map vetted care options instantly.
Arizona's Medicaid agency serves over 2 million residents and manages the state's response to the opioid public health emergency declared in 2017.
Residents seeking help faced a confusing landscape of outdated community guides and complex insurance websites, creating barriers during critical...
“We had to create a system that was not only easy to use, but truly engaging… It was crucial to make it visually inviting and intuitive, ensuring people would feel comfortable using it instead of being confused. We’re beyond grateful for the technical insights Google Cloud and Syntasa have contributed to this project.”
Arizona's Medicaid agency providing health insurance for low-income residents.
Collaborated with AHCCCS to build the Gen AI-powered Opioid Use Disorder Service Provider Locator.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Arizona Health Care Cost Containment System (AHCCCS)'s Treatment provider search is part of this use case:
Related implementations across industries and use cases
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
Writing a single proposal took two months. GenAI agents now digest 85 data sets to draft compliant narratives in just two days.
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.
Resources were scattered across outdated sites. An AI chatbot now interprets natural language to map vetted care options instantly.
Arizona's Medicaid agency serves over 2 million residents and manages the state's response to the opioid public health emergency declared in 2017.
Residents seeking help faced a confusing landscape of outdated community guides and complex insurance websites, creating barriers during critical...
“We had to create a system that was not only easy to use, but truly engaging… It was crucial to make it visually inviting and intuitive, ensuring people would feel comfortable using it instead of being confused. We’re beyond grateful for the technical insights Google Cloud and Syntasa have contributed to this project.”
Arizona's Medicaid agency providing health insurance for low-income residents.
Collaborated with AHCCCS to build the Gen AI-powered Opioid Use Disorder Service Provider Locator.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Arizona Health Care Cost Containment System (AHCCCS)'s Treatment provider search is part of this use case:
Related implementations across industries and use cases
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
Writing a single proposal took two months. GenAI agents now digest 85 data sets to draft compliant narratives in just two days.
Fragmented websites left residents flooding the 311 hotline. Now, an AI assistant generates instant summaries with clickable citations.
Citizens struggled to navigate complex city departments. Now, an AI answers routine queries, freeing staff for complex, face-to-face care.
New agents manually trawled complex file folders for answers. Now, they ask an AI assistant to instantly synthesize multi-source data.
Years of unstructured procurement entries hid the license redundancies. PRISM parsed 1M+ rows and surfaced $2.5M in savings.
Fragmented support caused frustrating handoffs. Live AI translation now lets a small English-speaking team handle 14 languages instantly.
Strict privacy rules prevented sending raw call transcripts to AI. Now, an automated system safely strips and restores sensitive data.