Key results
Support Effort Optimized
~25%
Result highlights
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The story
A USD 6 billion digital transformation provider with 150,000 employees across 90 countries serving over 1,100 global clients.
A fragmented landscape of legacy applications and on-premises tools created disconnected workflows that forced associates to navigate complex...
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Quotes
“At Tech Mahindra we live by the philosophy of ‘connected world, connected experiences’. Our vision is to deliver seamless and integrated experiences across digital, physical, and convergent dimensions.”
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The company
Tech Mahindra
techmahindra.comIT services and digital transformation consulting for global enterprises.
IndustryTechnology
LocationPune, MH, India
Employees100K+
Founded1986
Scope & timeline
- 100k+ monthly service cases handled via AI platform