AI case study

RBC Wealth ManagementClient meeting preparation

Advisors spent hours digging through scattered docs. AI now drafts instant meeting briefs, saving 60 minutes per session.

Published|6 months ago

Key results

Saved Per Meeting
60 mins
Meeting Prep Time
<1 min
vs 1 hour
Hallucination Rate
~0%

Result highlights

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The story

Context

The fifth-largest wealth management provider in the U.S. employs 2,200 financial advisors managing $689 billion in assets.

Challenge

Advisors spent hours manually digging through disconnected knowledge articles, market analyses, and client plans to answer questions or prepare for...

Solution
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Scope & timeline

  • First AI agent launched in 6 weeks

Quotes

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The company

RBC Wealth Management logo

RBC Wealth Management

rbcwealthmanagement.com

Wealth management, investment planning, and private banking for individuals.

IndustryFinancial Services
LocationToronto, ON, Canada
Employees10K-50K
Founded1864

The vendor

AI-powered CRM platform for sales, service, marketing, and commerce teams.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees50K-100K
Founded1999

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