Key results
Annual Productivity
3,500 hours
Finance Time Savings
780 hours
Merch Time Savings
360 hours
Result highlights
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The story
Australia's leading retailer of office supplies and technology operates 172 stores and an online platform offering over 40,000 products.
Finance teams spent up to six hours daily manually searching emails to match remittances with SAP records. Meanwhile, customer merchandise queries...
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Quotes
“We wanted to give time back to our team members so they can focus on more meaningful tasks, and access opportunities for upskilling.”
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The company
Officeworks
officeworks.com.auRetailer of office supplies, furniture, and technology for home and business.
IndustryRetail
LocationEast Bentleigh, VIC, Australia
Employees5K-10K
Founded1994
Scope & timeline
- First bot process deployed in 3 months