AI case study

MendableApplication debugging

Messy console logs hid why AI agents failed. Tracing call hierarchies let developers fix a prompt issue causing severe streaming delays.

Published

Key results

Client Savings
$1.3M
Projected Client Savings
$3M

Result highlights

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The story

Context

An enterprise software platform developing action-based workflows, such as equipping 1,000 go-to-market employees at a $20 billion tech company with intelligent assistants.

Challenge

Transitioning from simple conversational bots to complex agentic workflows created severe observability gaps, resulting in high latency and a...

Solution
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Scope & timeline

  • 1,000 client employees equipped with AI assistants

Quotes

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The company

Mendable logo

Mendable

mendable.ai

Platform for building AI chatbots trained on technical documentation and data.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees1-10
Founded2023

The vendor

Framework and developer platform for building LLM-powered applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2022

Use case

Mendable's Application debugging is part of this use case:

AI Infrastructure
82 case studies(+83% YoY)
Proven impact?
LowModerateVery Strong
3.6Moderate
2.9Lowwithin Software & Platforms
3.4Moderatewithin Product Engineering

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