AI case study

Memorial Hermann Health SystemClinical documentation

ED physicians often finished notes after hours, racing the clock during complex cases. Ambience let them document in real time.

Published

Key results

Productivity Gain
$37.5K
Net Promoter Score
78
Extra Visits/Shift
1.7

Result highlights

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The story

Context

A health system operating emergency department and ambulatory care sites where physicians face significant time pressure to document complex patient encounters.

Challenge

Emergency department physicians struggled with heavy documentation burden, often completing notes after hours rather than during patient encounters....

Solution
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Scope & timeline

  • 560+ clinicians supported post-pilot

Quotes

The company

Memorial Hermann Health System logo

Memorial Hermann Health System

memorialhermann.org

Nonprofit health system operating hospitals and care centers in Greater Houston.

IndustryHealthcare Providers
LocationHouston, TX, USA
Employees10K-50K
Founded1907

The vendor

Ambience Healthcare logo

Ambience Healthcare

www.ambiencehealthcare.com

AI-powered clinical documentation platform that uses ambient AI to automate medical note-taking and clinical workflows for healthcare providers.

IndustrySoftware & Platforms
LocationSan Francisco, CA
Employees51-200
Founded2020

Use case

Memorial Hermann Health System's Clinical documentation is part of this use case:

Clinical Documentation
113 case studies(+5% YoY)
Proven impact?
Average
4.8Strong
4.8Strongwithin Healthcare Providers
4.8Strongwithin Operations

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