AI case study

Fitch IrickLeasing and rent collection

Solo onsite staff lost hours reviewing unqualified applicants and making difficult rent calls. Now, AI manages both automatically.

Published|5 months ago

Key results

Collection Rate Increase
190bps
Faster Rent Collection
80%
Lead Nurturing Coverage
100%

Result highlights

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The story

Context

An affordable housing real estate investment manager operates over 12,325 apartments across the southern United States, functioning with strict budget constraints and significantly smaller staff allocations than market-rate communities.

Challenge

With often only one onsite staff member per property, teams wasted valuable time reviewing unqualified applications and missing leasing calls....

Solution
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The company

Fitch Irick logo

Fitch Irick

fitchirick.com

Affordable housing developer and property management firm.

IndustryReal Estate & Construction
LocationCharlotte, NC, USA
Employees51-250
Founded2011

The vendor

AI automation platform for housing and healthcare communication workflows.

IndustryReal Estate & Construction
LocationNew York, NY, USA
Employees251-1K
Founded2017

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