AI case study

Emart24Store operations analytics

Scattered POS data made daily reporting impossible. Unified pipelines now drive store-specific AI forecasts and cashierless shopping.

Published|2 years ago

Key results

Analysis Time
1 hour
vs 27 hours

Result highlights

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The story

Context

A Korean convenience store chain operating 6,500 locations and 13 distribution centers that processes over 1 million daily customer interactions and 6 billion total transactions.

Challenge

Data was scattered across sales, POS, and app systems, creating a bottleneck where a single analysis took 27 hours to run. This latency made it...

Solution
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Quotes

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The company

South Korean convenience store chain providing fresh food and daily retail services.

IndustryRetail
LocationSeoul, South Korea
Employees251-1K
Founded2003

The AI provider

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

The implementation partner

Shinsegae I&C logo

Shinsegae I&C

shinsegae-inc.com

Conducted joint analysis and data sharing with Emart24 to improve retail customer experiences.

IndustryTechnology
LocationSeoul, South Korea
Employees1K-5K
Founded1997

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